Accountability is the Key (need some help?) We are living in very challenging economic times and need to call upon every internal and external resource that we can to turn around this mess and start heading in a positive direction again. But sometimes the things that we should be able to do ourselves (like holding [read more]

One of the most important traits of leadership presence is your ability to be fully present. Many business leaders are constantly distracted by their technology and communication aids such as BlackBerry, cell phones, email – the very tools we acquire and use daily to help boost our productivity and leadership effectiveness. Are you addicted to [read more]

Remember the classic B-rated horror flick, Night of the Living Dead? Well, sometimes it feels like we are moving towards Workforce of the Living Dead. Most employees are doing their job, but with very little heart and soul; plenty of complaining, internal jockeying for position, and other non-productive activity. With average employee engagement levels are [read more]

I had an unpleasant experience recently with a large corporate entity – well actually, one person within the organization. It reminded me of how common it is for large companies to misuse their “buying power” and to treat their suppliers as “vendors” rather than people. In my 25 year career, I’ve been on both sides [read more]